Employee database 
Documents and e-signature 
Reporting and analytics 
Payroll and incidents 
Time and Attendance Software 
Shifts and task list 
Absences & time-off 
Workflows 
Expense management 
Recruitment and selection software 
Onboarding 
Training and procedures 
Internal communication 
Performance assessment software 
HR surveys and forms 
Chatbot 
What is the outlook?
82% of employees say it is important that their organization sees them as people, not just employees.
Source: Gartner.
Top 5 priorities for HR leaders in 2023, according to Gartner
Today's world of work demands that leaders and managers be more empathetic, authentic and able to adapt to change. In short, more human leadership.
The problem encountered by HR managers is that very few people lead in this way due to lack of commitment and trust. The challenge is to find an innovative way to reach them and help them overcome the internal and external obstacles that prevent them from exercising human leadership.
Employees have become more reluctant to change. In 2016, 74% were willing to change work behavior by supporting changes in the company, but that figure has dropped to 36% by 2022.
In a context of accelerating digitization, economic uncertainty and political tensions, people can experience change fatigue, and those who suffer the most from change fatigue are the least willing to cooperate.
For this reason, it is necessary that the HR areas provide support to the personnel to avoid the emotional exhaustion of facing a change, especially if these changes are constant.
According to a survey conducted by Gartner this year, only one in four employees feel they can make a career move within their organization. Being out of the office makes traditional career development options less visible, and this generates insecurity.
To help them grow within the company, it is important to redraw the career path with the active participation of the employee, in order to tailor the plan to meet the expectations of both the company and the employee.
36% of respondents stated that their recruitment strategies are not sufficient to find the people they really need. It is estimated that by 2023, competition for qualified talent will be even tougher than it already is due to low supply and retention in the labor market. Some strategies for more effective hiring that Gartner recommends to address this problem include:
- Use labor market data to find available and accessible talent on non-traditional platforms.
- Creating an equitable internal labor market
- Develop an onboarding program that promotes the commitment of new employees through the creation of emotional bonds.
The future of work is about more than flexibility at work. Companies are facing talent shortages, accelerating inflation and a different dynamic between employers and employees.
In view of this, it is essential for companies to have a more open vision of what their employees need and what they need to do their jobs better.
"HR leaders must manage investments in people and technology, cultivating a positive culture and employee experience, and transform HR work to be more automated and digital at the same time."
- Taken from Gartner's "Top 5 Priorities for HR Leaders in 2023" study.
