What is work-related stress?
Job burnout, also known as "burnout" or work-related stress syndrome, is the physical and emotional exhaustion caused by chronic stress.. It is characterised by depersonalisation of tasks, emotional and physical exhaustion, and a drop in performance.
In May 2019, burnout syndrome was recognised as an official medical diagnosis by the WHO. The organisation stresses that work-related stress is exclusively work-related and its symptoms do not affect other areas of life. In Spain, 51% of people have experienced burnout syndrome at some time.
Each case of work-related stress is different and varies from person to person. Nowadays, however, a distinction must be made between the two types of stress that exist:
- Active Burnout: all affected employees usually go through this phase. This is where the employee shows resilience and a positive attitude to try to get out of the hole they are getting into: they try to control their anger, take criticism as constructive, talk and listen without losing control, etc.
- Passive BurnoutIn this case, the opposite of the active type occurs. The employee at this point has given in to defeat and makes no effort to change the situation.
Work-related stress during the pandemic
It was shown that during the pandemic the opposite happened - the sense of well-being and effort went in opposite directions. During the pandemic, engagement increased by 40%, but the sense of well-being decreased considerably. At the end of the year, engagement dropped significantly. It was concluded that it is difficult to feel committed to work if the feeling of burnout makes it difficult to carry out the activities of daily life. Also, physical overexertion weakens efficiency, performance and leads to burnout. The fact that burnout can arise from the feeling of disconnection from work, family and friends is fundamental.
Why does an employee suffer from work-related stress?
How does this syndrome affect the employee?
Physical and mental exhaustion: this is one of the most frequent symptoms. It consists of a state of chronic physical and psychological exhaustion, resulting from excessive personal demands and continuous mental stress. It can lead to fatigue, increased or loss of appetite, migraines, stress and anxiety.
Employee behaviour: This can lead to increased isolation at work, reduced professional commitment and irritability towards people inside and outside the company, such as colleagues, customers or clients with whom they work.
Low professional effectiveness and performancewhich is reflected in less work completed or constant professional errors.
If we take these factors into account, it will be easier to detect if any of our employees may be suffering from burnout syndrome.
What can you do to combat it?
Organisations should motivate the development of their employees by offering them adequate remuneration, the possibility of career advancement, or tasks assigned according to their skills and abilities. A perfect solution is to offer access to tools that encourage methods of combating burnout, such as meditation, training in interpersonal communication, conflict resolution, stress management, personal development and, above all, providing access to counselling..