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Burnout or work-related stress: What is it and how can we identify it?

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The syndrome of burnout or work-related stress can create a serious problem for the mental health of the colaborer's mental healthand is reflected in their in his or her mood and work productivity. productivity at work.

What is work-related stress?

Job burnout, also known as "burnout" or work-related stress syndrome, is the physical and emotional exhaustion caused by chronic stress.. It is characterised by depersonalisation of tasks, emotional and physical exhaustion, and a drop in performance.

In May 2019, burnout syndrome was recognised as an official medical diagnosis by the WHO. The organisation stresses that work-related stress is exclusively work-related and its symptoms do not affect other areas of life. In Spain, 51% of people have experienced burnout syndrome at some time. 

Each case of work-related stress is different and varies from person to person. Nowadays, however, a distinction must be made between the two types of stress that exist:

  1. Active Burnout: all affected employees usually go through this phase. This is where the employee shows resilience and a positive attitude to try to get out of the hole they are getting into: they try to control their anger, take criticism as constructive, talk and listen without losing control, etc.
  2. Passive BurnoutIn this case, the opposite of the active type occurs. The employee at this point has given in to defeat and makes no effort to change the situation.

Work-related stress during the pandemic

The company Gallup noted that the pandemic played an important role in the emergence of job burnout in a more severe form. Effort and mental state usually coincide: when workers are happy with their work, they are more productive and the level of burnout decreases. 

It was shown that during the pandemic the opposite happened - the sense of well-being and effort went in opposite directions. During the pandemic, engagement increased by 40%, but the sense of well-being decreased considerably. At the end of the year, engagement dropped significantly. It was concluded that it is difficult to feel committed to work if the feeling of burnout makes it difficult to carry out the activities of daily life. Also, physical overexertion weakens efficiency, performance and leads to burnout. The fact that burnout can arise from the feeling of disconnection from work, family and friends is fundamental.

Why does an employee suffer from work-related stress?

As with everything in life, there are reasons why workers end up suffering from burnout syndrome.. There are certain factors that can cause a worker to be affected by this illness. Some of the most common situations that can trigger it are:

  • Disorganisation
  • The employee's own requirements
  • The person's way of being
  • Problems of harassment at work
  • High level of responsibility

How does this syndrome affect the employee?

There are currently three key characteristics to identify burnout syndrome: physical and mental exhaustion, change in behaviour, and a lack of motivation., and low professional effectiveness and performance. 

Physical and mental exhaustion: this is one of the most frequent symptoms. It consists of a state of chronic physical and psychological exhaustion, resulting from excessive personal demands and continuous mental stress. It can lead to fatigue, increased or loss of appetite, migraines, stress and anxiety.

Employee behaviour: This can lead to increased isolation at work, reduced professional commitment and irritability towards people inside and outside the company, such as colleagues, customers or clients with whom they work.

Low professional effectiveness and performancewhich is reflected in less work completed or constant professional errors.

If we take these factors into account, it will be easier to detect if any of our employees may be suffering from burnout syndrome.

What can you do to combat it?

Job stress is directly related to work. Therefore, superiors are responsible for implementing prevention activities and providing employees with adequate assistance and tools to deal with burnout.  

Organisations should motivate the development of their employees by offering them adequate remuneration, the possibility of career advancement, or tasks assigned according to their skills and abilities. A perfect solution is to offer access to tools that encourage methods of combating burnout, such as meditation, training in interpersonal communication, conflict resolution, stress management, personal development and, above all, providing access to counselling..

An addition, there are resources that your company can use to keep track of these burnout symptoms. A good example of this is the use of HR software. HR SOFTWARE. that can be used tofrom the employee's day-to-day experience, provide analytics reports with work climate surveys, y helps you you to the right follow-up to find the symptoms of work-related stressDo you want to how to achieve this? Request a free demo at niikiis and improve the well-being of your employees.

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