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Managing remote teams: keys to success

Covid-19 has accelerated the digitalization of all processes within companies, including remote work. Companies have had to adapt to the new reality and provide the necessary tools for remote working and technology support.

One of the biggest challenges in HR management is remote leadership.
Hereby, we discuss the 4 most important keys and tips to remote employee management.

Tip #1 Set objectives

On-site working is part from last century’s work mentality. However, it is still present in many organizations.
“It makes no sense to reward an employee for the number of hours spent in front of a screen. Working by objectives is one of the keys to success in remote employee management.”

To do this, it is necessary to set long, medium, and short-term goals. One of the concepts that work best for remote work is agility, as it makes the status of each project visible and encourages interaction between the team.

#2 Constant team communication

Online work has countless benefits for both the company and the employee. On the other hand, it also presents communication difficulties. One of them is the misunderstandings that occur in online HR management.

“The lack of physical contact and casual bonding conversations mean that companies need to make an extra effort to foster fluid communication.”
To do this, they have digital resources and tools that ease employee communication. One of the most important ones focuses on creating joint communication codes and lets the employee choose the most appropriate technology channels and formats.

#3 Encouraging autonomy

Identifying loopholes in procedures is essential to ensure the efficiency and productivity of the workplace. Once identified, it is easy to suggest tips, tools, resources and support solutions.

These loopholes occur mainly during the decision-making process. Therefore, delegating some responsibilities is the best work practice to facilitate smooth operations.
In consequence, companies will contribute to the autonomy, productivity and well-being of the employee, and at the same time will increase efficiency.

#4 Continuous feedback

The evaluation of annual work performance comes in second. Waiting a year or six months to improve any process is far from efficient team management. Therefore, the trend in the market is to bet on continuous feedback more typical of “liquid” organizations. To achieve this change of mentality, the HR department will be key.

Conclusions

In summary, remote team management is here to stay. A recent Gartner study states that almost 50% of the team will continue to work remotely after Covid-19.
“Remote management is not radically different from on-site HR management. The biggest difference is a shift in management style from 'managing by eye' (assuming workers are productive because you see them physically at their desks) to manage by results.” - Phil Montero, Director of Events and Marketing Manager at Model N.
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