Benefits of digitizing knowledge in your company

This week we interviewed Juan Pablo Villa Casal, founding partner of Talent Enterprise, a consulting firm in human resources development, e-learning and gamification. His professional activity is focused on the management of consulting and human talent development projects in companies, organizations and public administrations, as well as the development of human resources. executive coaching to businessmen, executives and senior government officials.

With him we will talk about how the digitization of knowledge helps employees to keep learning and how beneficial it is for companies.

How to manage knowledge as a strategic resource?

Knowledge management in a company consists of transmitting competencies (information, knowledge and skills) to employees in order to improve their performance.

In addition, all the knowledge generated in an organization, in a position, in a task will have to be collected, protected and ensure that all workers who need it have knowledge or information for their work.

What role does technology play?

It helps to speed up the transmission of knowledge of internal processes, which is very useful. In this way, the information is transmitted to all levels of the organizational chart so that all the staff who need it can be quickly trained and apply it in their jobs.

The quickest way is in-house training, which consists of offering courses to employees to expand their knowledge of a given subject.

An excellent way to provide training is through e-learning platforms, which today have evolved and strengthen the exchange of information within an organization or group of professionals in record time.

What are the advantages of e-learning platforms?

It has more advantages than we think. The COVID-19 pandemic has forced to advance digitalization in Spain by 6 years. These tools mean considerable savings in time and money invested in travel or classroom rental compared to classroom training.

Indeed, it was during the pandemic that the benefits of e-learning were put to the test.

We can tell the case of having to urgently train more than 400 ambulance technicians in the first days of the pandemic in COVID protocols for the collection of patients. Health technicians and ambulance drivers could not be concentrated in a classroom to avoid contagion and were also providing emergency services in the transfer of patients to hospitals. The entire staff had to be trained in record time via smartphones. In addition, protocols changed every week as more was learned about how the virus was transmitted. Had it not been for technology, it would not have been possible.

Is it difficult to create training content?

No. In fact, it is much faster than before. The work of creating this type of content can even be done by the employees themselves or by certain expert employees, because the tools of e-learning are much easier and more intuitive. In record time, thanks to the functionalities of today's e-learning tools, content can be created and distributed very quickly.

Nowadays you can also increase the engagement of your courses with the most addictive interactives. With avatars, animated videos, podcasts, games, gamification, question banks, different types of quizzes or tests.

In addition, the integration of videoconferencing in e-learning platforms makes it possible to provide live training or virtual classroom (webinars) and to record the interventions so that anyone who needs them can view them again.

Recorded webinars make it easier for the organization to make face-to-face or videoconference training recorded by the organization accessible to everyone, even if they have not been able to attend live or replay them when they need them.

For example, the niikiis platform allows you to create your own training environment or upload courses and keep your employees up to date and know the progress of your students. If you prefer, you can also share the contents by direct link or include them in your intranet or corporate website.

How can corporate knowledge or know-how be shared?

For this, a training channel is very useful. It is a type of training action tailored to the users in which each unit is a training pill, allowing the development of micro-training or micro-training projects. microlearning which is the current trend.

The fundamental advantage is that it is based on small training pills that divide large content into very small parts.

The way in which this training is consumed can be varied, but it is characterized by being less formal than standard e-learning. In microlearning, learners can access a repository of pills and consume the ones they need.

A training channel is therefore a repository of small training pills of interest grouped by areas or content that the employee can access when needed. For example, induction training or onboarding training.

Creating your own internal knowledge training pills and distributing them to your employees through training channels is nowadays very easy.

In this way, you will be able to launch information about internal processes, new regulations, changes, new work processes for a group of users in the company, it is knowledge management in its purest form.

How do we keep users motivated?

The integration of e-learning in a human resources management platform allows for the rapid dissemination of new training pills available, since HR management platforms such as niikiis include a notification system that allows users to be notified when new content is activated on the channel and to follow up on it.

On the other hand, it is very interesting to maintain interest in training and motivate access to the training channel by using gamification, which consists of playing games, ranking students, awarding medals and distinctions, prizes and encouraging healthy competition among employees.

Let's not forget that extrinsic motivation has to do with external rewards.

These and more are the advantages of technology available to any company at prices that years ago required very high investments and that only large organizations in the past could count on this technology to manage their knowledge.

We will talk with Juan Pablo Villa about the benefits of digitizing knowledge in your company this Thursday, August 4th at 17:00 (Spanish time) in an interview that you will be able to watch through our channel on YouTube or live on LinkedIn. Connect and learn more about the benefits of digitizing knowledge in your company, we are waiting for you!


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