A sector resistant to change
Keys to increase the feeling of belonging
- Listen to your partners
It is important to understand what their motivations, challenges, expectations and even discomfort are in order to make a diagnosis of the situation. With this, we will know what to improve in order to meet their emotional needs.
- Digitise information
In order to be able to make a diagnosis, it is necessary to collect your data properly. Ideally, you should use a single platform that integrates all personnel management actions, such as shift management, clocking in, absence requests and so on. This will even make the employee's life easier.
- Provides value
Not everything that motivates an employee is salary. That is why it is important to establish actions that make the employee feel valued, such as training programmes, incentives for objectives or a work-life balance.
- Recognises achievements
Work in the hotel industry is hard work, and employees know it. Therefore, it is more than necessary to give recognition to those who deserve it in order to motivate them to continue improving in their work.
Learn more about how to transform in an agile and digital way in this area in the interview we did with Guillermo Rademarkers, a reference in the hotel sector.