5 ways to automate your organization’s processes
In 2020, COVID-19, alongside technology, has been speeding up automation at a pace never seen before. The future of work is being reinvented and will continue to be so over the next decade. In light of this, one thing is certain: as we enter the new normal, digital is going to be at the heart of the economic recovery. (McKinsey & Company).
What is automation
According to Wikipedia, it refers to “the technology by which a process or procedure is performed with minimal human assistance”. Companies have been investing more and more in automation and robotics to streamline their processes and manage to stay competitive, not only to save time and money but also to comply with social distancing, as well as be able to anticipate shifts in skills demand and identify areas of skills shortage. Plus, the adoption of IoT and digitalization is empowering companies to create innovative business models and therefore opportunities.
How to be prepared for an automated future: 5 recommendations
You want to enter an automated future and do not know how? Here are 5 recommendations that can help management be better prepared for the futuristic digital world.
1) Encourage ongoing learning & reskilling: Training your employees to learn novel skillsets is now essential not only to improve their jobs and careers but also to address the apparent skills shortage in several industries.
2) Make way for unconventional intermediaries: User-friendly interfaces that connect users with intelligent machines are growing at a full speed. As a result, user experience is becoming and remain more relevant than it used to be, and so does design and testing.
3) Foster co-creation: Even though the future is technological, non-technologists will still have a place in an automated future. Co-creation carried by tech and business is an important element in all the work organizations do; it empowers organizations to deliver better products and services to their users, and, ultimately, offers a better user experience.
4) Differentiate into a brand that excels: In the current times, both organizations and employees need to rebuild their brands into inspiring, influential, high profiles to make sure they access the current job market and remain competitive.
5) Praise the human touch: Many jobs are starting to require different types of skills. Soft skills – like creativity, communication, empathy, and strategic thinking – are a good example of human skills in which AI still cannot do better than us.
To put these recommendations into practice, it is important to prepare your way carefully and, after implementation, carry out a regular detailed follow-up of the progress done to achieve the objectives set for each area.
Automation: Job Loss, inequality… but also unlimited opportunities
Automation and AI will undoubtedly transform and help businesses worldwide increase their productivity in 2020 and beyond in what is known as the Fourth Industrial Revolution, an era in which a fusion of technologies keeps dizzyingly blurring the boundaries between physical and digital worlds.
Nonetheless, as in previous industrial revolutions (that is, the First Industrial Revolution of 1765 powered by the invention of the steam engine, the Second Industrial Revolution of 1870 powered by electricity, and the Third Industrial Revolution of 1969 powered by nuclear energy and computing), apart from enabling new standards of efficiency and innovation in business, the Fourth Industrial Revolution is also contributing to a more unequal world.
Now, even though it is true that the growing utilization of new technologies will be related to job loss (many jobs will be automated with robots that will not only perform tasks better and more efficiently but also prevent safety hazards from occurring); the truth is it will also create new jobs that do not exist today just as new technologies did in the past. Summing-up, technology is not the direct cause of job loss, but it is undeniably increasing inequality since access to it is becoming more and more uneven.
There is no way back. The workplace will change drastically in the next decades due to the growing need for more efficiency and sustainability. The question is: how will businesses and, more importantly, management respond?
The solution is easy: We will soon be living in a co-operative and resilient future in which automation and AI will optimize the work of talented employees. Human beings will have to learn to co-exist and help each other in a very different workforce context, along with robots and AI, a scenario in which the onboarding of human beings and machines as collaborators will be crucial. Focusing on human strengths, that is, on complex and soft skills such as creativity, critical thinking, and emotional intelligence, will be a safe bet.
For that matter, reimagining the current workforce will be crucial. The skills needed today are changing very fast. Thus, organizations need to have in force strategies to make sure they can always find people with the right skills when they need them and carry out successful onboarding processes. Plus, businesses are changing into a hybrid workforce model, in which everyone across the organization shares, alongside management, ownership of hybrid work decisions.
Automate your business HR’s processes smoothly with niikiis
We are aware that automating your business processes while setting your organization for success can be quite challenging, especially now in 2020. niikiis is an innovative HRIS software solution that assists organizations in the digitalization and automation of repetitive tasks and processes effortlessly to build a people-centered workplace. Request a demo with our product experts here and see how our solution can meet the current needs of your organization.